Returns & Exchanges

At Everard Group Limited, we want you to be completely satisfied with your purchase. If you are not entirely happy, you can return or exchange any item within 30 days of receipt, provided it is in its original, unused condition.

1

Initiate Your Request

Contact our customer support team or log into your account portal to submit a return request and receive your unique RMA number.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags are attached and the completed return form is included inside the box.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing